614-529-0700
Wood Landscape Services
4756 Scioto Darby Road,
Hilliard, OH 43026
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Customer Satisfaction Survey

Completed By: (Optional)
Maintenance Service Excellent Great Good Fair Poor NA
Overall, how do you rate our landscape maintenance service?
How do you rate the value of the service we provide?
How do you rate the quality of the service we provide?
How well do we complete service requests?
Please provide any additional comments
regarding our maintenance service:
Landscape Installation Excellent Great Good Fair Poor NA
How do you rate the creativity of your design?
How do you rate the time line of initial contact to
completion of work?
How do you rate the value of the service provided?
How do you rate the quality of the service provided?
Would you contract Wood Landscape for maintenance service?
Please provide any additional comments regarding
your landscape installation:
Staff Excellent Great Good Fair Poor NA
How do you rate your Account Manager?
How do you rate our crews?
How do you rate our Office Staff?
Please provide any additional comments regarding our staff:
Customer Service Excellent Great Good Fair Poor NA
When you call Wood Landscape Services, are your needs being met in a polite and timely manner?
Are your telephone calls being returned in a timely manner?
Are your billing questions being answered politely and promptly?
Please provide any additional comments regarding our customer service:

When making a purchasing decision, which of the following is the most important to you? Please rank the following in order of importance from 1 to 5, 1 being most important.

Value of Service 1 2 3 4 5
Quality 1 2 3 4 5
Price 1 2 3 4 5
Customer Service 1 2 3 4 5
Ethical Business Practices 1 2 3 4 5
Is there any area of service that you would like to see improved?

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